Welcome to Orzenix LLC. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website or purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website.
1. General Conditions
These Terms and Conditions govern your use of the website operated by Orzenix LLC, a United States Limited Liability Company. By visiting our site or purchasing from us, you engage in our services and agree to be bound by these Terms and all policies referenced herein. These terms apply to all users of the website, including browsers, customers, and purchasers.
2. Accuracy of Information
We strive to ensure that all information on our website is accurate, complete, and up to date. However, we do not guarantee that all content, descriptions, or other materials are error-free. Information is provided for general purposes only and should not be relied upon as the sole basis for decisions. Your use of any information on this site is at your own risk.
3. Products and Services
Orzenix LLC offers console tables, coffee tables, and related home furniture products. We make every effort to display product images, descriptions, dimensions, and colors as accurately as possible. However, actual colors and finishes may vary slightly due to screen settings or lighting conditions. We reserve the right to modify or discontinue products at any time without notice.
4. Pricing and Payment
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to update pricing, promotions, or product availability at any time. Payment must be received and verified before an order is accepted and processed. We securely process payments through trusted third-party payment providers such as major credit or debit cards, Stripe, and PayPal. We do not store complete payment card details.
5. Order Acceptance
Receiving an order confirmation email does not constitute acceptance of your order. We reserve the right to cancel or refuse any order at our discretion due to product availability, pricing errors, suspected fraud, or other issues. Additional verification may be requested before order approval.
6. Shipping Policy
Orders are typically processed within one to two business days, excluding weekends and holidays. Once shipped, customers will receive tracking information. We currently ship within the United States only and do not offer international shipping. Delivery times are estimates and may vary depending on carrier operations and location. Free standard shipping may be offered on eligible orders.
7. Return and Refund Policy
We offer a 30-day return window from the date of delivery. Items must be unused, in original condition, and returned in original packaging with proof of purchase. To initiate a return, customers must contact our support team for authorization and instructions. Approved refunds will be issued to the original payment method after inspection of the returned item. Processing times may vary depending on financial institutions. We do not charge restocking fees. If an item arrives damaged or incorrect, customers should contact us promptly so we can resolve the issue.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, designs, and software, is the property of Orzenix LLC and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use our content without prior written permission.
9. User Comments and Submissions
If you submit feedback, suggestions, reviews, or other content to us, you grant Orzenix LLC the right to use, modify, publish, and distribute such content without restriction or compensation. We are not obligated to maintain submissions in confidence or respond to them.
10. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy. We encourage you to review the Privacy Policy to understand how your data is collected and used.
11. Limitation of Liability
To the fullest extent permitted by law, Orzenix LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products purchased through our store. This includes, but is not limited to, loss of profits, data, or business opportunities.
12. Indemnification
You agree to indemnify and hold harmless Orzenix LLC and its affiliates, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms and Conditions or misuse of our website or services.
13. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States and the State of Florida. Any disputes arising from these terms shall be resolved in the appropriate courts located in Florida.
15. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page. Continued use of our website after updates indicates your acceptance of the revised terms.
16. Contact Information
If you have any questions regarding these Terms and Conditions, you may contact us at:
Orzenix LLC
516 E High St, Lexington, FL 40502 United States
Phone: +1 (258) 444-0589
Email: support@orzenix.com
Customer Service Hours: Monday–Friday, 9AM–5PM EST